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  • Education and training center

In business page about relationship part:

(continuous improvement and dynamic group development (passage)

In customer experience

( (The patient experience) )

Customer and ambassador testimonials

Girl listening with her hand on an ear.jpg

“The training gave me a very rich, very refreshing new perspective on emotional intelligence as well as new elements of understanding in the functioning and importance of emotions.

Shared content provides new keys to us, managers and leaders, in order to better interact and be better connected with the feelings of our teams.

Beyond the professional aspect, it is also about learning about life and benevolent behavior between people."

Fabrizio R. - Total

Après être tombé sur le concept Seen-apps presque par hasard et avoir eu les premier contacts avec Seen-apps, j’ai réalisé deux évidences :


Nous vivons et ressentons des émotions en permanence et celles-ci ne disparaissent pas en passant la porte du bureau.

Dans notre contexte d’entreprise, nous n’étions pas disposés à les étudier pour les comprendre, et nous n’envisagions pas de pouvoir les gérer

Après un chemin d’apprentissage révélateur, inspirant et formateur avec Seen-apps, nous devenons capables de décoder nos états d’esprits, de les comparer à nos buts de vie, de dialoguer ouvertement en équipe, et d’interagir en transparence et bienveillance, même sur des sujets habituellement difficiles, ou évités.

Je suis à la fois content d’avoir découvert ces concepts pour le reste de ma vie professionnelle et personnelle, et frustré d’avoir vécu 50 ans sans les connaître. Le chemin reste long avant de les maîtriser mais chaque étape est pleinement enrichissante.

J’espère que ces outils de décodage et d’interaction se répandront jusqu’à être enseignés à nos enfants

 

Jean-François G. - Synerglass

In the office

"Seen-apps has given birth to a new, structured and structuring approach which makes it possible to manage the motivation of employees at work thanks to:

  • the (re)discovery of emotions (one's own and those of others) and a better understanding of their impacts on private and professional life

  • the possibility given to regularly survey teams on targeted questions

The Seen-Apps team supports you step by step, adapting to your context and with contagious energy and enthusiasm!”

Fabien P. - Total

Customer testimonials

“We wanted to measure the customer experience of our stores in order to be able to analyze whether the actions undertaken really met customer expectations and thus increase their loyalty and purchasing volume”

Thanks to the Sales-UP solution we have increased:

  • Customer satisfaction during their purchasing experience

  • Sales volumes

  • Customer loyalty and average annual turnover per customer

  • Our reputation and our areas of differentiation on the market

Impacted Operational Indicators:

# Annual turnover per customer (average increase of 4%)

# Customer turnover rate (15% decrease)

# Customer satisfaction and engagement rate (12% increase)

# Level of emotional attachment to identity (very high for 91% of clients)

# Level of emotional attachment to store value propositions (very high for 93% of customers)

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